Ideas for the Mambu Banking Engine

Payments before due date

If customer pays before due date Mambu doesn’t allocate payment automatically to next open invoice fully. It will only allocate interest part in next invoice, rest will allocate to last invoice. Leads to situation that installment stays open and overdue interest will start calculate. This problem (NOT ALLOCATING CAPITAL) comes even if customer pays one day before due date.

  • Alexandra Nedelcu
  • Jan 27 2017
  • Will not implement
  • Attach files
  • Monica Branzan commented
    6 Feb, 2017 03:43pm

    Hi Alexandra, we have updated the prepayments recalculation methods recently, I am not sure what is the product setup at Ferratum Romania, but can you please check with Kelly Jaques on your side, as she has received the latest updates on prepayment recalculation options and I believe you can use the new method "Reduce Number of Installments" we have introduced with our 4.4 release. If we can help further on this, could you please contact us directly at support@mambu.com  and cc your Ferratum Mambu champion (that is Kelly as well) as our support team will be able to answer faster on such issues. Best regards