Ideas for the Mambu Banking Engine

Callbacks URLs to check the status of SMS messages sent from Mambu

What

Introduce the use of callback URLs (or an alternative if one exists) to check the status of SMS messages sent from Mambu.

 

Why

At present, Mambu marks a message as sent when the SMS gateway accepts the message in its queue, and does not track SMS delivery statuses. This means that a message may show as sent in Mambu, even though it may not have been delivered in real life (such as because of a wrong number), and so both Mambu and the SMS provider must be checked in order to see a) which messages were sent by Mambu, and b) which of those actually reached the given number.

Being able to check the status of SMS messages triggered by Mambu will make it easier for them to be tracked all the way to the recipient.

  • James Anderson
  • Jul 5 2018
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