Allow Tasks to be created and assigned automatically for users the same way we are going to send notifications to users. Instead of sending an SMS or an Email, a task will be created and assigned to the user with all the details from the template.
Tenants would like for example to create templates and assign a task to their collections officers to call a client or perform some other task based on an event in Mambu (e.g. Account in Arrears). This way, the collection officers will be able to see the tasks assigned to them by logging in Mambu. It is extremely helpful especially for online lenders who don’t have a specific role to assign tasks.