Ideas for the Mambu Banking Engine

Option to display a limited number of characters of custom fields to certain users over the UI

What

Display only certain characters of a custom field to certain users when viewing the field over the UI. For instance, if the contents of a field is 'YELLOW', only the 2nd, 3rd and 5th characters could be displayed to users without the relevant permission, in this case 'E', 'L' and 'O'.

Why

It is common practice in custom service to validate customers by asking them to name a few characters of a secret word. This way, it can be verified that the customer knows the word, but the agent speaking to them does not see the full word themselves.

  • James Anderson
  • Mar 11 2019
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