Mambu Banking Engine

Ideas aimed to improve the current experience provided by the Mambu Banking Engine.

Right aligned UI for languages based on RTL writing systems

What

A Mambu UI that is right aligned for specific languages that are based on Right-to-left writing systems. Examples: Arabic, Hebrew, Persian, and Urdu.


Why

Mambu UI is currently exclusively left aligned. Translating the existing text labels will only address the language part and reading "field identifiers" (1) and their values (2) on pages such as "View client" are difficult to interpret for bank users. See attached screenshot with a translated UI through adjusting the CSS by hand.

As we are expanding in MEA region we encounter more and more Arabic and Hebrew based prospects. One prospect is making the language alignment currently a very tough sell as the bank employees do not speak English and require a translated UI which "makes sense". They feel left aligned does not make sense and will cause mistakes as they will mix values and field identifiers reading from right to left accidentally.

  • Jasper van den Bergen
  • Mar 11 2021
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